Privacy Policy

Last Updated:26/08/2025

This Privacy Policy describes how RMOTION Transport Equipment (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://rmotion.com.au (the “Site”).

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at enquiries@rmotion.com.au

Who We Are

RMOTION Transport Equipment (“we”, “us”, or “our”) operates the website located at https://rmotion.com.au. We specialise in Transport and Warehousing Equipments, sale of cargo handling equipment, pallets, straps, etc., based on content categories. You can reach us by email at enquiries@rmotion.com.au or via our “Contact Us” page.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device as well as information about how you interact with the Site (e.g., pages viewed, products searched, referring websites).
Additionally, when you make a purchase or attempt to make a purchase, we collect information including: name, billing and shipping address, payment information (such as credit card details), email address, and phone number.

We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the information we collect to:

  • Fulfil any orders placed through the Site (including processing payments, arranging shipping, and providing invoices/confirmations).
  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • Improve and optimise our Site (for example, by generating analytics about customer browsing and interactions).
  • Provide you with information, marketing, or advertising related to our products or services (only if you have opted in).

Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

  • We use trusted payment processors to process payments securely.
  • We use Google Analytics and Google Marketplace. Learn more about how Google uses your Personal Information here: https://policies.google.com/technologies/cookies
  • We may share your information to comply with applicable laws, regulations, or lawful requests (such as responding to a subpoena or investigation).

If we transfer your data overseas (e.g., to cloud providers or analytics tools outside Australia), we will take reasonable steps to ensure it remains protected in line with APP 8 RMIA.

Behavioural Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

You can opt out of targeted advertising by following the unsubscribe instructions in our marketing emails or by contacting us directly. 

Data Storage & Security

We take appropriate measures to secure your personal data from misuse, loss, unauthorized access, disclosure, alteration, or destruction, in accordance with APP 11 RMIA.

We retain your information only as long as needed to fulfill the purposes outlined unless a longer retention period is required or permitted by law.

Your Rights

If you are an Australian resident, you have rights under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You may:

  • Request access to your personal information.
  • Ask that we correct, update, or delete your information.

To exercise these rights, please contact us using the details below.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, track website usage, and personalise content. These may include analytics services like Google Analytics. You can control cookie preferences through your browser settings.

Marketing & Opt-Out

If you opt in to receive promotional content, you may unsubscribe at any time via an “unsubscribe” link or by contacting us directly.

Anonymity & Pseudonymity

Where practicable, you may interact with us without identifying yourself, unless the nature of the activity (such as making a purchase) requires identification as per APP 2 RMIA.

Changes to This Policy

We may update this Privacy Policy in response to changes in legal requirements or our business practices. The latest version will always be available on our website, and we will notify users of significant changes where appropriate OAIC.

Contact Us

If you have questions, complaints, concerns, or wish to make a privacy-related request, email us at enquiries@rmotion.com.au or via our  “Contact Us” page.